Online Challenge 25 Course
Underage Sales Prevention for Hospitality & Retail
Protect your business, your staff, and your customers with our Online Challenge 25 Course — a comprehensive, flexible e-learning programme designed to help teams confidently manage age-restricted sales.
Delivered through our easy-to-use e-learning platform, this course can be completed in approximately 1 hour, making it ideal for busy retail and hospitality environments.
Course Focus
This course provides essential knowledge of UK legislation and best practice relating to age-restricted products, including:
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Alcohol
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Tobacco and vaping products
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Knives and bladed articles
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Aerosols and other restricted items
Learners gain a clear understanding of their legal responsibilities and how to confidently apply the Challenge 25 policy in real-life situations.
Who Is This Course For?
This training is ideal for:
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Retail staff in shops and convenience stores
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Hospitality teams in pubs, bars, and restaurants
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Customer-facing colleagues handling age-restricted sales
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Supervisors and team leaders
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New starters during induction
Whether you’re onboarding new employees or refreshing knowledge across your workforce, this course ensures everyone understands their role in preventing underage sales.
Key Features
✔ Flexible Online Learning – Complete anytime, anywhere
✔ Approx. 1 Hour Duration – Designed to fit around busy schedules
✔ Mobile-Friendly – Access on desktop, tablet, or smartphone
✔ Interactive & Engaging – Scenario-based learning to reinforce understanding
✔ Printable Certificates – Evidence of completion for compliance records
✔ Role-Specific Pathways – Tailored content for retail or hospitality settings
Engaging Learning Experience
We believe effective training should be engaging and easy to follow. That’s why our course includes:
Interactive Exercises
Keep learners actively involved with realistic scenarios and decision-making activities.
Compelling Imagery
Visual references to help reinforce key messages and improve retention.
Quizzes & Knowledge Checks
Regular assessments throughout the course help learners stay on track and confirm understanding.
Written by Experts
Developed by experienced industry professionals and subject matter experts.
Simple, Bite-Sized Modules
Clear, structured content delivered in manageable sections to suit all learning styles.
Multi-Device Compatible
Fully compatible with popular desktops, tablets, and mobile devices for maximum flexibility.
Stay Compliant. Stay Confident.
Failure to prevent underage sales can result in serious consequences for both employees and businesses. Our Online Challenge 25 Course provides the knowledge, confidence, and practical skills your team needs to stay compliant and protect your reputation.
Customer testimonials
Really good course
Really good course, excellent presentation, concise and very informative. Thank you for a really enjoyable day (which I wasn’t excepting) once again thank you.
Perfect
I had excellent training about alcohol course , we were just in five people so all perfect.
Amazing I passed
Amazing I passed and I’m dyslexic and I struggle that the lady who was teaching on a day was very patient and helped a lot I’ll be using your services again soon thank you
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